Starting Your Virtual Visit

What Is Telemedicine?

Telemedicine allows clinicians to provide remote care to patients using audio and video technology. Being able to deliver care remotely means patients can have access to the expertise of our pediatric specialists without coming to a Children's Healthcare of Atlanta location.

Your child's doctor will determine whether the appointment can be done online through a virtual visit. A scheduler will contact you to discuss your options and explain the necessary steps to begin. If you're interested in a virtual visit, contact your child's doctor.

You must have a MYchart account in order to have a virtual visit with a Children's provider. Our schedulers will need to help you start this process by sending you an activation email.

Learn more about MYchart.

Download a tip sheet on how to set up a MYchart account (en Español).

Virtual Appointment Checklist

• • Confirm your child's personal information.
• • Upload your child's insurance information. (You will only need to do this for your child's first visit.)
• • Complete a health history questionnaire for your child.
• • Sign e-consent forms:

    Consent Telehealth

    MYC Proxy Authorization Form(en Español): This form allows us to confirm your identity as the child's legal guardian in order to gain access to MYchart.

If not previously completed, we will need to confirm your identity as the child's legal guardian. You will receive an email directing you to login to MYchart.

Download a tip sheet on completing the virtual visit eCheck-in

Mychart eCheck-in tip sheet

Mychart app eCheck-in tip sheet (en Español)

Mychart desktop eCheck-in tip sheet (en Español)